Hoostle Digital Cloud Services – hoostle.com

Effective Date: 14.08.2025
Last Updated: 14.08.2025

1. Parties

This Terms of Service (“Agreement”) is entered into by and between Hoostle (“Service Provider”, “we”, “us”, “our”) and any individual or entity (“Customer”, “you”, “your”) purchasing services via www.hoostle.com.

2. Subject

This Agreement governs the Customer’s purchase of hosting, domain registration, server rental, website setup, and other digital services from Hoostle via bank transfer or online credit card payment.

3. Scope of Services

3.1. Services provided include:

• Domain registration and management

• Web hosting packages

• Virtual or dedicated server rental

• Website setup and design services

• Additional digital services (SSL certificates, email hosting, etc.)

3.2. Service details, delivery times, and prices are specified on hoostle.com.
3.3. Services are activated after payment confirmation.

4. Payment and Invoicing

4.1. Payment can be made via bank transfer/EFT or online credit card.
4.2. All services are prepaid and will not be activated without payment.
4.3. Invoices are issued electronically and sent to the Customer’s provided email address.

5. Refund and Right of Withdrawal

5.1. Domain registration, SSL certificates, licenses, and other third-party dependent digital services are non-refundable once activated.
5.2. Refund conditions for hosting, server, and other time-based services are stated in Hoostle’s Refund Policy.
5.3. The right of withdrawal does not apply to non-consumer (business/corporate) Customers.

6. Customer Obligations

6.1. The Customer agrees to use the services only for lawful purposes and in compliance with applicable laws.
6.2. Hoostle reserves the right to suspend or terminate services in cases of:

• Spam or unsolicited bulk messages

• Hosting illegal or prohibited content

• Copyright infringement

• Security threats or abuse of resources
  6.3. The Customer is responsible for keeping their contact and billing details accurate and up to date.

7. Service Provider Rights

7.1. Hoostle reserves the right to change prices and promotions without prior notice.
7.2. Temporary interruptions may occur for maintenance, upgrades, or technical issues.
7.3. We may suspend or terminate services in case of policy violations.

8. Limitation of Liability

8.1. Hoostle is not responsible for any data loss caused by the Customer’s actions or negligence.
8.2. In case of downtime, data loss, or malfunction, liability is limited to the amount paid for the affected service.

9. Privacy and Data Protection

9.1. Customer data is processed and stored in accordance with applicable data protection laws.
9.2. We do not share personal information with third parties except where legally required.

10. Acceptance

By placing an order via hoostle.com, the Customer acknowledges that they have read, understood, and accepted this Agreement.

Date: 14.08.2025
Service Provider: Hoostle
Customer: [Full Name / Company Name]

Hoostle Digital Cloud Services – hoostle.com
Effective Date: 14/08/2025
Last Updated: 14/08/2025

1. Purpose and Scope

This agreement regulates the collection, processing, storage, protection, and confidentiality of personal data obtained from customers in the scope of services provided by Hoostle.

2. Collection of Personal Data

2.1. Hoostle collects only the personal data necessary for providing services.
2.2. Collected information may include:

• Full name, company name

• Contact details (email, phone, address)

• Payment details (bank account/IBAN, credit card details – processed only through authorized payment providers)

• IP address, browser details, usage history

3. Purposes of Data Processing

Personal data is processed for the following purposes:

• Provision and management of services

• Billing and accounting

• Customer support services

• Fulfillment of legal obligations

• Fraud prevention and abuse control

4. Data Retention Period

4.1. Personal data is retained during the service period and for the duration required by law.
4.2. After this period, data is securely destroyed.

5. Data Sharing

5.1. Personal data is not shared with third parties for marketing purposes.
5.2. Data may only be shared with:

• Competent authorities when legally required

• Authorized payment providers for processing transactions

• ICANN and relevant registries for domain registration purposes

6. Security Measures

6.1. Personal data is protected using SSL encryption, firewalls, and access authorization methods.
6.2. Regular security audits are conducted to prevent unauthorized access, data loss, or misuse.

7. Cookies

7.1. Hoostle uses cookies to improve the user experience.
7.2. The cookie policy is published separately on hoostle.com.

8. Customer Rights

Customers have the right, in accordance with applicable laws, to:

• Request access to their personal data

• Request correction or deletion of their data

• Object to data processing activities

Requests must be submitted in writing to help@hoostle.com.

9. Privacy Commitment

Hoostle commits to keeping customer personal data confidential and processing it solely for the purposes set out in this agreement.

Date: 14/08/2025
Service Provider: Hoostle
Customer: [Full Name / Company Name]